Privacy Policy
Last updated: 31 October 2026
1. Who is responsible
CARMI Strategy ("CARMI", "we", "us") operates www.carmi-grp.com and is responsible for the personal information it collects through this website. For privacy questions or requests, contact us at info@carmi-grp.com. This policy covers website enquiries and use of the website; a specific client engagement may require additional information and terms.
2. Information collected
When you contact us, we collect the details you submit: first and last name, organisation, role, area of interest, business email, telephone number and message. We also receive information you provide in subsequent correspondence. Please provide only information relevant to your enquiry. Do not include identity documents, payment details, health information, or confidential information about other people in the initial form.
The website infrastructure may process technical information such as IP address, browser and device details, requested pages, access times, security logs and consent choices. Cookie and similar-technology information is described below.
3. Purposes and your choice
We use enquiry information to understand and respond to your request, communicate with you, assess and provide requested services, and maintain relevant correspondence. We also process information as necessary for website operation, security, prevention of misuse, compliance with legal obligations and the establishment or defence of legal claims.
Providing information is voluntary; there is no legal obligation to complete the enquiry form. Fields marked as required are needed to submit that form. Without sufficient contact details and information about your request, we may be unable to respond or provide the requested service. You may instead contact info@carmi-grp.com.
We do not use enquiry details for newsletters, promotional mailing lists or advertising campaigns. We do not sell or rent personal information or share it for cross-context behavioural advertising. Sending an enquiry does not subscribe you to marketing.
4. Legal grounds where applicable
Where the EU or UK GDPR applies, we rely on steps requested before entering a contract and performance of a contract for enquiries and services involving you personally; on legitimate interests in answering business enquiries, managing business relationships, operating and protecting the website and handling claims; and on legal obligations where relevant. Where consent is required for a particular use or technology, we rely on that consent, which may be withdrawn without affecting earlier lawful processing. We do not use enquiry information for decisions based solely on automated processing that produce legal or similarly significant effects.
5. Wix, service providers and disclosures
The website is hosted on Wix. Form submissions are managed in Wix Forms and may create or update a contact record in Wix Contacts. Wix and its authorised service providers process information to host, secure and operate the site and its forms. Usercentrics for Wix provides the cookie-consent interface and records consent choices. We have not connected the enquiry form to an external CRM or separate marketing system.
Access is limited to people authorised to handle enquiries, deliver services or administer the website, and to service providers as needed for those functions. Information may also be disclosed when required by law or a valid authority request, or when reasonably necessary to establish, exercise or defend legal rights. We do not disclose enquiry information to unrelated third parties for their own marketing.
6. International processing
Wix and its service providers may process information in countries other than your own, including Israel, the United States and European countries. Applicable protections and legal rights can differ between countries. Wix's Data Processing Addendum describes its international transfer arrangements, including adequacy decisions and contractual safeguards where applicable. You may contact us for information about safeguards relevant to your information. Further details are available in Wix's Privacy Policy and Data Processing Addendum.
7. Cookies and similar technologies
The site uses technologies needed for hosting, security, form operation and remembering privacy choices. The consent interface is provided by Usercentrics for Wix. Its detailed services panel provides information about the technologies declared in that interface. Optional technologies, if present, are subject to applicable consent requirements; a privacy notice by itself does not provide that consent.
Use the privacy settings control displayed on the website to review or change your choices. You may also restrict cookies in your browser, although this can affect site functionality. Your cookie choices do not determine whether you may send a service enquiry. We do not use the enquiry form to obtain advertising consent.
8. Retention and security
We have not adopted a single fixed retention period for every enquiry or client record. The appropriate period depends on whether an enquiry remains open, whether it leads to an engagement, the nature and duration of the services, applicable record-keeping duties, and the need to resolve disputes or protect legal rights. Information should not be retained once those purposes no longer justify it; it should then be deleted or anonymised, subject to lawful retention requirements and technical backup cycles. Contact us for the retention criteria applicable to your record or to request deletion where available.
We use Wix's platform security features and access controls for website records. No internet transmission or storage system can be guaranteed completely secure. Please avoid sending sensitive material through the initial enquiry form.
9. Your rights
Under Israeli law, you may request access to personal information held about you and correction of information that is inaccurate, incomplete, unclear or outdated, subject to the law. Depending on the law applicable to you, you may also have rights to deletion, restriction, objection, data portability, withdrawal of consent and complaint to the relevant supervisory authority. These rights are subject to applicable conditions and exceptions; deletion is not an unconditional right for every record.
Send requests to info@carmi-grp.com. We may request proportionate information to verify identity and identify the relevant record. Please do not send an identity document unless we explain why it is needed and how to provide it appropriately. We will address requests within the period required by applicable law.
10. Children and changes
This website is intended for professional and business enquiries and is not directed at children. If you believe a child has submitted personal information without appropriate authority, please contact us.
We may update this policy when the website, processing practices or applicable requirements change. The date above identifies the latest revision. Where required, we will provide additional notice or seek consent for a new use. Contact: info@carmi-grp.com. This policy should be read with our Terms & Disclaimer and Accessibility Statement.